Our Guest Guidelines
A warm welcome with clear expectations for a great experience
Welcome
— a few things to know
We want every guest to enjoy a safe, comfortable, and delicious experience at Basha Bakery & Restaurant. Please take a moment to review our guest guidelines.
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We kindly ask all guest to treat our staff and fellow customers with courtesy and respect at all times.
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Outside food or drinks are not permitted within the restaurant premises.
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Smoking is strictly prohibited within the restaurant.
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Drinking alcohol or bringing alcohol beverages is strictly prohibited within the restaurant.
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All tips given to our staff are collectively gathered and distributed equally among the team. This system helps promote fairness, teamwork, and the smooth running of our daily operations.
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Management reserves the right to refuse service to anyone displaying inappropriate or disruptive behavior
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The management is not responsible for any personal belongings left behind.
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Management reserves the right to request customers to change seats when necessary to maintain order, comfort, or efficient services within the restaurant.
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Any form of discrimination or disturbance may result in refusal of service.
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Abusive language, disrepectful behaviour, or harrasment toward staff or other customers will not be tolerated.
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Takeaway orders not collected will be considered void and customers will no longer be able to place orders by phone. Future orders will only be accepted in person at the restaurant. Thank you for your understanding.
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Children must be supervised at all times for their safety and comfort of others.
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Pets are not allowed inside the restaurant premises.
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No credit or “pay later” arrangements are allowed under any circumstances.
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If you place a takeaway order but decided to eat in, a Le10 fee will be charged to cover packaging cost and table service.
Your understanding and cooperation help us provide the best service possible. We sincerely thank you for dining with us and being part of the Basha Family.
